Why tell the truth in sales (or per se!)?
Some thoughts about ethics in business
• You don't like it when someone lies to you, do you?
• It's a whole lot easier to remember the truth!!
• Con men lie.
• When you set the customer's expectations properly you never need to say, "I'm sorry."
• If you tell the truth you'll never have to woob-woob about what you can't deliver because it never existed in the product in the first place.
• Make sure you are explicit and very clear when you talk about futures...explain that you can't deliver them now, make sure the customer understands that.
• If you do something really, really stupid...admit it, apologize, and get on with it.
• You can ALWAYS face the customer, even if you screw up, as long as you're truthful.
• There is NO WAY you can un-do the word of mouth that will precede you if you lie to just one customer!
• Don't forget that great cosmic law:
"What goes around, comes around!"